Terms of Use

Last updated: April 15 2025

These Terms of Use (“Terms”) govern your access to and use of the Lead Response System (“Service”) provided by DigiSpark (“we”, “us”, or “our”). By registering for or using the Service, you (“you”, “your” or “the User”) agree to be bound by these Terms.

1. Service Overview
The Lead Response System is a cloud-based SaaS platform designed to automatically respond to lead emails using AI. Users authorise read and write access to their inbox so the Service can: Analyse emails using AI technology; Detect and classify lead enquiries; Generate automated responses using AI; Use information from an XML feed (provided by you) to enrich responses with relevant property information.

2. User Data & Access

The Ai Language modules we use do not store your email information or contacts. To provide the Ai Lead Response System platform, we collect and store the following information to provide these services to you: Your name, email address, business name, information about you team members, brand voice, message templates and an email log of the leads and activities processed by the platform to deliver the services; By using these services, you expressly grant an Ai Agent permission to access, analyse, and respond to emails on your behalf. You understand that email data may be processed by external systems in order to provide these services.

3. AI Response Disclaimer

You understand and accept that:

Responses generated by the AI Agent are automated and may not always reflect your brand voice or intent; DigiSpark and our Ai, does not store any lead information; DigiSpark has implemented safe gaurds to analyse responses by Ai, DigiSpark accepts no liability for the content of responses generated by the AI Agent; You are solely responsible for reviewing, training or supervising activity of Ai if necessary.

4. User Responsibilities

You must ensure that the XML feed and email access credentials you provide are accurate and up to date;You agree not to use the Service for unlawful, unethical, or prohibited purposes;You acknowledge that all interactions with your email inbox through the Service are done with your full authorisation.

5. Service Availability

We strive to maintain uptime and secure operation, but:

Service uptime is not guaranteed; Maintenance, updates, or third-party outages may affect availability; Email support is available for issues, and we will respond within a reasonable timeframe.

6. Termination of Access

We reserve the right to:

Suspend or terminate your access to the Service at any time, with or without notice, for any reason including misuse, breach of these Terms, or at our sole discretion.

7. Free Trial & Payment

A 14-day free trial may be available to new users; After 14 days, you will be automatically billed via Stripe unless you cancel before the trial ends; Payments are non-refundable, including partial months or unused features; You may cancel your subscription at any time via your account or by emailing us; Prices are subject to change. We will notify you in advance of any pricing updates.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the Service after changes indicates your acceptance of the revised Terms.

9. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any loss, damage, or consequences arising from use of the Service;This includes, but is not limited to, data loss, missed leads, or unintended email content;The Service is provided “as is” without warranties of any kind, express or implied.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of

England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For support or questions, please contact us at: [email protected]